FAQ — Juicy Tipz Store | Metal Wall Art, Custom Mantras & Shipping

Juicy Tipz — Frequently Asked Questions

Quick answers about our metal wall art, customization, materials, shipping, returns, and installation. Tap a question to reveal the answer.

What materials do you use for your metal wall art?
All of our metal wall art is made from durable 18-gauge steel and finished with a high-quality powder coat to resist rust, humidity, and fading. This makes our pieces suitable for indoor use and many covered outdoor spaces.
Can I personalize my metal wall art (name, mantra, or engraving)?
Yes — many of our designs include a custom mantra or name area. During product selection, choose the customization option and enter the text you'd like. We recommend keeping custom text to 1–4 words for best visual balance.
What sizes and finishes are available?
We offer multiple sizes (12", 14", 18", 24", 30", 36") and five finishes: Black, Copper, Silver, White, and Red. Each listing shows available sizes and the recommended placement (e.g., above a yoga mat, over a bed).
How long will my order take to ship?
Our products typical production + shipping time is 7–14 business days depending on your selected shipping location and chosen customization. Exact lead times show on each product page.
Do you ship internationally?
At this time, we only ship within the United States. We plan to expand to international markets in the future, so please join our mailing list to stay updated.
What payment methods do you accept?
We accept major credit & debit cards via supported gateways, and PayPal. If you have a preferred payment method not on the checkout, contact us and we’ll advise. For business/wholesale inquiries, we can discuss invoicing options.
What is your return, exchange, and refund policy?
Because items are often custom and made-to-order, we accept returns for manufacturing defects or damage during transit. Please contact support within 14 days of delivery with photos and your order number. If you changed your mind, reach out — exchanges or cancellations are considered on a case-by-case basis before production begins.
How do I install and hang metal wall art?
Our pieces include pre-drilled holes for easy hanging. Use wall anchors appropriate for your wall type (drywall, plaster, brick). Each product page has suggested hardware and step-by-step mounting tips. If you’d like, we can recommend local installers.
Are your products weather resistant for outdoor use?
Our powder coat finish provides weather resistance suitable for covered patios and gazebos. For full exposure to rain and salt air (coastal locations), we recommend sheltered placement or occasional maintenance to prolong finish life.
Do you offer wholesale or trade discounts?
Yes — we work with interior designers, retailers, and yoga studios. Email juicytipz.store@gmail.com with your business details, expected volumes, and lead times and we’ll share pricing and production timelines.
How do I care for and clean the metal art?
Wipe with a soft, damp cloth and mild soap if needed. Avoid abrasive cleaners or steel wool. For outdoor pieces, rinse salt or dust regularly and dry thoroughly to maintain the powder coat finish.
Can I request custom designs or bulk orders?
Absolutely. We accept custom design requests and bulk orders. Provide your concept or artwork to juicytipz.store@gmail.com with desired quantities and finishes; we’ll reply with lead times and a custom quote.
What are your shipping rates and carriers?
Shipping rates depend on product size, weight, and destination. We use trusted carriers (USPS, UPS, FedEx, or regional carriers) and offer tracking for every order. Exact shipping costs will display at checkout.
Do you collect sales tax? How are taxes handled?
We collect sales tax where required by law. Taxes are applied automatically at checkout based on shipping address and local regulations. International customers may be responsible for duties or import taxes.
How can I contact customer support?
Email us at juicytipz.store@gmail.com or use the contact form on our Contact page. We typically reply within 24–48 business hours.
Do you offer a warranty for defects?
We stand behind our craftsmanship. If an item arrives with a manufacturing defect, contact us within 14 days with photos and your order number. We will repair, replace, or refund defective items after verification.